Advice for Clothes washer on second floor

> Are there any resources online for get information on buying front- or
> top-loading washers to be installed in a second floor location? I
> just bought an LG front-loader that shakes the whole house even when
> the spin speed is on Low. I even reinforced the floor with 3/4" maple
> plywood and that solved the problem somewhat. I'm thinking I need to
> buy a small washer and dryer.
>
> Ed S.

Or just mount it on some damper pads. They work well IME back when we
lived in Chgo.

On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
wrote:
> Are there any resources online for get information on buying front- or
> top-loading washers to be installed in a second floor location?  I
> just bought an LG front-loader that shakes the whole house even when
> the spin speed is on Low.  I even reinforced the floor with 3/4" maple
> plywood and that solved the problem somewhat.  I'm thinking I need to
> buy a small washer and dryer.
>
> Ed S.

Its under warranty, maybe its defective.

On Jul 7, 2:06 pm, ransley <[email protected]> wrote:
> On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
> wrote:
>
> > Are there any resources online for get information on buying front- or
> > top-loading washers to be installed in a second floor location?  I
> > just bought an LG front-loader that shakes the whole house even when
> > the spin speed is on Low.  I even reinforced the floor with 3/4" maple
> > plywood and that solved the problem somewhat.  I'm thinking I need to
> > buy a small washer and dryer.
>
> > Ed S.
>
> Its under warranty, maybe its defective.

you mean THE HOUSE ? hehe
ps. i would really consider moving to a brick house

On Jul 7, 2:41 pm, [email protected] wrote:
> On Jul 7, 2:06 pm, ransley <[email protected]> wrote:
>
> > On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
> > wrote:
>
> > > Are there any resources online for get information on buying front- or
> > > top-loading washers to be installed in a second floor location?  I
> > > just bought an LG front-loader that shakes the whole house even when
> > > the spin speed is on Low.  I even reinforced the floor with 3/4" maple
> > > plywood and that solved the problem somewhat.  I'm thinking I need to
> > > buy a small washer and dryer.
>
> > > Ed S.
>
> > Its under warranty, maybe its defective.
>
> you mean  THE HOUSE  ?  hehe
> ps. i would really consider moving to a brick house

I grew up in row houses in South Philadelphia. The first home I
bought after I got married was a row home (end Unit), which we lived
in for 12 years. Then we got the suburbs sickness. I miss that
security of brick and huge oak joists. Now the prices of row houses
are through the roof as boomers leave the suburbs and move back to the
cities.

On Jul 7, 2:06 pm, ransley <[email protected]> wrote:
> On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
> wrote:
>
> > Are there any resources online for get information on buying front- or
> > top-loading washers to be installed in a second floor location?  I
> > just bought an LG front-loader that shakes the whole house even when
> > the spin speed is on Low.  I even reinforced the floor with 3/4" maple
> > plywood and that solved the problem somewhat.  I'm thinking I need to
> > buy a small washer and dryer.
>
> > Ed S.
>
> Its under warranty, maybe its defective.

Both the washer and dryer are going back. When I called LG the woman
repeated the warning four times that installation problems are not
covered. So I saw it coming, LG says Home Depot did not install the
washer correctly and Home Depot says the LG washer is defective and
I'm stuck with a $1,000 piece of crap. Plus I called the Home Depot
store today 4 times and the phone rang over 50 times for each call and
I was disconnected once when I finally got a live person.

The washer has been getting worse with each wash we do. The last 2
loads rattled the house, the kitchen, my PC's, and things in a clothes
closet I didn't think could rattle.

It's a huge cliche but you can't get customer service antwhere after
the sale.

Thank you,

Ed S.

[email protected] wrote:
> On Jul 7, 2:06 pm, ransley <[email protected]> wrote:
>
>>On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
>>wrote:
>>
>>
>>>Are there any resources online for get information on buying front- or
>>>top-loading washers to be installed in a second floor location? I
>>>just bought an LG front-loader that shakes the whole house even when
>>>the spin speed is on Low. I even reinforced the floor with 3/4" maple
>>>plywood and that solved the problem somewhat. I'm thinking I need to
>>>buy a small washer and dryer.
>>
>>>Ed S.
>>
>>Its under warranty, maybe its defective.
>
>
> Both the washer and dryer are going back. When I called LG the woman
> repeated the warning four times that installation problems are not
> covered. So I saw it coming, LG says Home Depot did not install the
> washer correctly and Home Depot says the LG washer is defective and
> I'm stuck with a $1,000 piece of crap. Plus I called the Home Depot
> store today 4 times and the phone rang over 50 times for each call and
> I was disconnected once when I finally got a live person.
>
> The washer has been getting worse with each wash we do. The last 2
> loads rattled the house, the kitchen, my PC's, and things in a clothes
> closet I didn't think could rattle.
>
> It's a huge cliche but you can't get customer service antwhere after
> the sale.
>
> Thank you,
>
> Ed S.


Now you know why what a farmer brings his cows to a bull for is called,
"service".

Jeff

--
Jeffry Wisnia
(W1BSV + Brass Rat '57 EE)
The speed of light is 1.8*10^12 furlongs per fortnight.

On Jul 7, 1:55 pm, "edspyhil...@yahoo.com" <[email protected]>
wrote:
> On Jul 7, 2:06 pm, ransley <[email protected]> wrote:
>
> > On Jul 7, 12:03 pm, "edspyhil...@yahoo.com" <[email protected]>
> > wrote:
>
> > > Are there any resources online for get information on buying front- or
> > > top-loading washers to be installed in a second floor location?  I
> > > just bought an LG front-loader that shakes the whole house even when
> > > the spin speed is on Low.  I even reinforced the floor with 3/4" maple
> > > plywood and that solved the problem somewhat.  I'm thinking I need to
> > > buy a small washer and dryer.
>
> > > Ed S.
>
> > Its under warranty, maybe its defective.
>
> Both the washer and dryer are going back.  When I called LG the woman
> repeated the warning four times that installation problems are not
> covered.  So I saw it coming, LG says Home Depot did not install the
> washer correctly and Home Depot says the LG washer is defective and
> I'm stuck with a $1,000 piece of crap.  Plus I called the Home Depot
> store today 4 times and the phone rang over 50 times for each call and
> I was disconnected once when I finally got a live person.
>
> The washer has been getting worse with each wash we do.  The last 2
> loads rattled the house, the kitchen, my PC's, and things in a clothes
> closet I didn't think could rattle.
>
> It's a huge cliche but you can't get customer service antwhere after
> the sale.
>
> Thank you,
>
> Ed S.

Email HD corporate, you will have better luck as corporate knows HD
needs customers. I handle my complaints with HD by email.