Genie garage opener problem: opens by itself

dmkAlex wrote:
> My 5 year old ggenie garage door opener started misbehaving in the
> past month or so.
> It will open by itself. Once it's open, I can't close it with the
> remote, or the wall button.
> I have removed the batteries in the remote controls in my cars and
> outside. I have even disconnected the wall control. But as long as the
> power if plugged in, it will open by itself.
>
> It doesn't happen immediately. If I leave it plugged in, with a few
> hours it will open.
>
> Any suggestion other than replacing the main unit?
>
> Thanks.

Go through the troubleshooting section in the user manual. If you don't
have manual then download from the Genie web site. Then call Genie Co
technical support and explain. They will ask you to go though
troubleshooting procedures.... Then you can say I already did that.

I had a similar problem. My door would open with button or remote then
not close. Genie sent me a main circuit board for free after I went
through all the troubleshooting stuff.
If you can't get a warranty fix then I would get a new opener.

Kevin

On Jul 19, 10:00 pm, dmkAlex <[email protected]> wrote:
> My 5 year old ggenie garage door opener started misbehaving in the
> past month or so.
> It will open by itself. Once it's open, I can't close it with the
> remote, or the wall button.
> I have removed the batteries in the remote controls in my cars and
> outside. I have even disconnected the wall control. But as long as the
> power if plugged in, it will open by itself.
>
> It doesn't happen immediately. If I leave it plugged in, with a few
> hours it will open.
>
> Any suggestion other than replacing the main unit?
>
> Thanks.

The tension or set point could be set to high, back it off on the main
ceiling unit, mine was set that way. Remotes also stick to an on
position.

"dmkAlex" <[email protected]> wrote in message
news:f30b8e8f-1793-40b5-a495-01a653fe7263@y21g2000hsf.googlegroups.com...
> My 5 year old ggenie garage door opener started misbehaving in the
> past month or so.
> It will open by itself. Once it's open, I can't close it with the
> remote, or the wall button.
> I have removed the batteries in the remote controls in my cars and
> outside. I have even disconnected the wall control. But as long as the
> power if plugged in, it will open by itself.
>
> It doesn't happen immediately. If I leave it plugged in, with a few
> hours it will open.
>
> Any suggestion other than replacing the main unit?
>
> Thanks.

Exorcist...

"J.H. Holliday" <doc@okcorral> wrote in message
news:wIidnRKAodE2BB7VnZ2dnUVZ_qDinZ2d@comcast.com...
> "dmkAlex" <[email protected]> wrote in message
> news:f30b8e8f-1793-40b5-a495-01a653fe7263@y21g2000hsf.googlegroups.com...
>> My 5 year old genie garage door opener started misbehaving in the
>> past month or so.
>> It will open by itself. Once it's open, I can't close it with the
>> remote, or the wall button.
>> I have removed the batteries in the remote controls in my cars and
>> outside. I have even disconnected the wall control. But as long as the
>> power if plugged in, it will open by itself.
>>
>> It doesn't happen immediately. If I leave it plugged in, with a few
>> hours it will open.
>>
>> Any suggestion other than replacing the main unit?
>>
>> Thanks.
>
> Exorcist...
>

Suggest you unplug the Genie and remove (temporarily) the wires which are
presently connecting the Genie unit to the wall button. Then plug the Genie
back in and see if it it operates all by itself with no wires connected. You
may have a short in your button wiring, a defective button, or poorly
connected wires at the Genie, and all 3 of these possibilities will be
eliminated by disconnecting the wires.

If the door still operates randomly with the button wiring disconnected,
then the unit itself needs service, most likely a defective logic board, and
should be serviced by a qualified Genie technician. If the problem
disappears, trace the wiring to the button to see where the fault lies. You
may have a staple which is occasionally shorting the wires, a bad
connection, a broken button, etc.


Smarty

On Jul 20, 9:33�pm, "Smarty" <[email protected]> wrote:
> "J.H. Holliday" <doc@okcorral> wrote in message
>
> news:wIidnRKAodE2BB7VnZ2dnUVZ_qDinZ2d@comcast.com...
>
>
>
>
>
> > "dmkAlex" <[email protected]> wrote in message
> >news:f30b8e8f-1793-40b5-a495-01a653fe7263@y21g2000hsf.googlegroups.com...
> >> My 5 year old genie garage door opener started misbehaving in the
> >> past month or so.
> >> It will open by itself. Once it's open, I can't close it with the
> >> remote, or the wall button.
> >> I have removed the batteries in the remote controls in my cars and
> >> outside. I have even disconnected the wall control. But as long as the
> >> power if plugged in, it will open by itself.
>
> >> It doesn't happen immediately. If I leave it plugged in, with a few
> >> hours it will open.
>
> >> Any suggestion other than replacing the main unit?
>
> >> Thanks.
>
> > Exorcist...
>
> Suggest you unplug the Genie and remove (temporarily) the wires which are
> presently connecting the Genie unit to the wall button. Then plug the Genie
> back in and see if it it operates all by itself with no wires connected. You
> may have a short in your button wiring, a defective button, or poorly
> connected wires at the Genie, and all 3 of these possibilities will be
> eliminated by disconnecting the wires.
>
> If the door still operates randomly with the button wiring disconnected,
> then the unit itself needs service, most likely a defective logic board, and
> should be serviced by a qualified Genie technician. If the problem
> disappears, trace the wiring to the button to see where the fault lies. You
> may have a staple which is occasionally shorting the wires, a bad
> connection, a broken button, etc.
>
> Smarty- Hide quoted text -
>
> - Show quoted text -

change code, perhaps a neighbor has the same code.

my brother in law has X10 and couldnt understand why his lights turned
on every nite at 5 pm, till i explained a neighbor likely had the same
code.

we changed code, no more troubles

also look for button wires contacting other things.

as a child i fixed our doorbell that rang at random times.

I noticed it rang wjhen the hot water tank turned on.

doorbell wires crossed gas pipe hanger. tank turning on caused
doorbell to ring, at all times of day and nite:(

boy was i excited fixing it:)